Welcome Employees

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Meet The Staff

Pam Byers, RN, MHA Bariatric Manager. Pam manages, coordinates and supports the direct care of bariatric surgery patients. She received an Associate Degree in Applied Science - Nursing from Davidson County Community College and a Bachelors of Science - Nursing from North Carolina A&T State University. She earned a Master of Health Administration from Pfeiffer University. Pam is certified in Basic Life Support and has experience in numerous clinical / educational programs in the High Point area.

Susan Steelman, Registered Dietitian, provides the nutrition education necessary to prepare clients for post surgery dietary changes. Susan holds a Bachelor of Science in Nutrition & Dietetics from UNC-Greensboro and is certified in Weight Management through the American Dietetics Association. In addition to her responsibilities at the RCBS she also is employed by the HPRHS Fitness Center as a nutrition counselor focusing on weight management and nutrition education. Susan's goal for all clients is not only to work towards a healthy weight, but most importantly work towards a healthy lifestyle.

Amy Higgins, Front Office Coordinator, has come to us with a diverse background in healthcare and service work. Amy has extensive experience in customer service. Her main focus is to be the patient’s first point of contact helping to provide and educate them with all the necessary surgical information and insurance requirements needed in order for the patient to proceed to the next level. Amy also helps patients with their questions in the application process as well as coordinates support groups and any various program functions.

Shari Hatcher
, Patient Care Coordinator, sets surgery dates and supports and guides our patients as they work their way through the program. From initial visit to our clinic to ongoing monitoring after their surgery and every step in between, Shari is there. She helps patients with their questions concerning the pre-surgical processes, appointment scheduling, and insurance coverage. Shari helps assure a low-stress experience for all patients.